Delivery & Return Policy
Shipping Policy
Our products are usually shipped within 2-5 working days of the order being received. You can track their order on the link provided on SMS as soon as the product has been shipped from our end.
We ship all products from C-1049, Basement, Sushant Lok Phase – 1, Block C, Near Vyapar Kendra, Gurugram, Haryana 122002.
Returns Policy
We have a 15 days returns policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We require a receipt of proof of purchase to accept your return request. Shipping Charges will be as per actuals.
Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
For any refunds or returns, the customer has to call our customer care no. 0124 – 4000123, +91 8800500123. After raising a query on contact no. provided the buyer has to send the product (if required) at the below address:
C-1049, Basement, Sushant Lok Phase – 1, Block C, Near Vyapar Kendra, Gurugram, Haryana 122002.
Exchange Policy
We only replace items if they have manufacturing defects. If you need to exchange it for the same item, send us an email at info@vishuddhii.com and send your item to C-1049, Basement, Sushant Lok Phase – 1, Block C, Near Vyapar Kendra, Gurugram, Haryana 122002.
